Frequently Asked Questions

Everything you need to know about your GUAPI experience.

What is the standard shipping time for international orders?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location and the selected shipping method.

How do I determine my correct size?

Since our clothing often features unique cuts and fits, we provide a detailed size guide on every product page. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that certain limited-edition drops may have specific return restrictions.

Which payment methods do you accept?

GUAPI CLOTHING accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay for a seamless checkout experience.

How should I care for my GUAPI garments?

To maintain the quality of the fabrics and prints, we recommend washing your items inside out in cold water and hanging them to dry. Avoid using bleach or high-heat tumble drying.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.