Returns & Exchanges
At GUAPI CLOTHING FZ-LLC, we want you to be fully satisfied with your premium streetwear, which is why we offer a 14-day return window for all unworn items with original tags attached. Please ensure all garments are in their original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all GUAPI tags and labels are intact to prevent damage during transit.
- 3.Ship the Item
Affix the generated shipping label to your package and drop it off at your nearest authorized courier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.